← Back to Home

Privacy Policy

Effective Date: December 25, 2024

1. Introduction

Liquidity Hunters ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading signals service, website, and related services.

By using our services, you consent to the data practices described in this policy. If you do not agree with our policies, please do not use our services.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

  • Create an account or subscribe:
    • Email address
    • Discord username
    • TradingView username (if applicable)
    • Payment information (processed by Stripe)
  • Contact us: Name, email, and message content
  • Participate in our community: Messages, feedback, and communications in Discord

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referring website
  • Date and time of visits

2.3 Information from Third Parties

  • Stripe: Subscription status, payment confirmations, and customer ID
  • Discord: Public profile information when you join our server

3. How We Use Your Information

We use your personal information to:

  • Provide and maintain our services
  • Process your subscriptions and payments
  • Grant access to Discord channels and TradingView indicators
  • Send service-related communications (signals, updates, announcements)
  • Respond to your inquiries and support requests
  • Improve our services and develop new features
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. How We Share Your Information

We may share your information with:

4.1 Service Providers

4.2 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encrypted connections (HTTPS/SSL)
  • Secure payment processing through Stripe (PCI DSS compliant)
  • Access controls and authentication requirements
  • Regular security assessments

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

For active subscribers, we retain data throughout your subscription. After cancellation, we may retain certain data for up to 3 years for legal and accounting purposes.

7. Your Rights and Choices

7.1 Access and Portability

You may request a copy of the personal data we hold about you by contacting support@liquidityhunters.com.

7.2 Correction

You may update your Discord or TradingView username by contacting support.

7.3 Deletion

You may request deletion of your personal data. Note that we may retain certain information as required by law or for legitimate business purposes.

7.4 Marketing Communications

You may opt out of promotional communications by following unsubscribe instructions or contacting us. Service-related communications cannot be opted out of while you have an active subscription.

8. International Users (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

  • Legal Basis: We process your data based on contractual necessity (providing services you subscribed to) and legitimate interests (improving our services).
  • Right to Object: You may object to processing based on legitimate interests.
  • Right to Lodge Complaint: You may file a complaint with your local data protection authority.
  • Data Transfers: Your data may be transferred to and processed in the United States. By using our services, you consent to this transfer.

9. California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request information about data collection and sharing practices.
  • Right to Delete: Request deletion of personal information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
  • Do Not Sell: We do not sell personal information to third parties.

To exercise these rights, contact support@liquidityhunters.com with "CCPA Request" in the subject line.

10. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your experience. Cookies are small data files stored on your device.

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our site

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected data from a child under 18, we will delete it promptly.

12. Third-Party Links

Our website and services may contain links to third-party websites (TradingView, Discord, etc.). We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We will notify subscribers of material changes via email or Discord.

14. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us at:

Email: support@liquidityhunters.com
Subject Line: Privacy Inquiry